FAQs
Frequently Asked Questions
What are Accessorial Services or Charges on LTL shipments?
Accessorial Services are additional services provided beyond standard dock to dock pickup and delivery and come with additional costs. They cover extra labor, equipment or time and include
services like liftgate usage, inside delivery, detention time or residential delivery. They are sometimes not included in the initial quote and are billed after the shipment is completed.What documents are required for International Shipments?
For Non-Specialty or Standard cargo these are the basic documents needed…
Shipping Quote / Commercial Invoice / Certificate of Origin / Material Safety Data Sheet
Shipper’s Letter of Instruction / Booking Confirmation / Bill of Lading – Air Waybill
Packing List / Letter of CreditWhat happens if my product arrives damaged or incomplete at the delivery location?
Here at Ship All Freight we will always recommend that all your shipments be insured. We can assist you in purchasing additional cargo insurance if need be. In the event of loss or damage we will assist you in filing a claim against the carrier. SAF is not responsible for payment or refund.
What tracking methods does your company offer?
Through Electronic Logging Devices (ELD). Through a Transportation Management System using Pro Numbers or Load Numbers. Or if you prefer via phone calls or emails through our provider’s Customer Service Departments.
What is your Domestic LTL coverage?
We cover all 48 major states domestically from and too any points.
Do you handle cross border shipments?
Ship All Freight can handle shipments in the US, Mexico, Canada and almost all points abroad.
What Logistics Services does your company offer? a question
Less Than Truckload – LTL / Full Truckload – FTL / Partial Truckload – Volume Freight Rail and Intermodal / Domestic Air Freight / International Air and Ocean / Tradeshow Freight Specialty Heavy Equipment Shipments
